Custom AI Assistants | Brand Velocity Co.

Your AI team member.
Never clocks out.

Every assistant is built from scratch for one organization: your offerings, your policies, your voice, and your systems. It answers instantly, day or night, takes action where it can, and hands off to your team when a person is needed.

Custom built. Live in under 30 days. Monthly reporting and support included.

Live DemoA real assistant, running on a real site
< 30 Days
From kickoff to a live assistant on your site
24/7
Every inquiry answered, nights, weekends, and holidays
1 Line
Of code to install on your existing website
Monthly
Reporting on exactly what your assistant handled

Custom built for one organization. Yours.

No templates and no generic chatbot with your logo on it. Each assistant is trained on your business and connected to the systems you already use, so it can do real work, not just say "someone will get back to you."

01
Trained On Your Information

Your offerings, pricing, policies, and tone. It answers from what you've approved, not from the open internet.

02
Takes Action

Books, recommends, captures leads, or sends people straight to checkout, depending on what your business needs.

03
Knows When To Hand Off

Sensitive, complex, or out-of-scope questions go directly to your staff instead of the assistant guessing.

04
Reported & Tuned

Monthly reporting shows what it handled. We review conversations and keep improving it as your business changes.

Built for how your world works.

Every build is custom, but each industry gets an assistant designed around its own customers, questions, and systems. Open the one that fits you.

01 Higher Education For admissions, enrollment, and student services teams

Prospective students and families do their research at 11pm, not during office hours. Your team answers the same questions all cycle long. Enterprise-quality assistant, without the enterprise contract.

What It Handles
  • Deadlines and requirements for every applicant type: first-year, transfer, international, returning
  • Cost, aid, and scholarship basics so families get clear answers before they give up
  • Programs and majors explained in plain language
  • Campus visits and events with direct links to register
  • Next steps that move a curious visitor toward an application
Sample Activity
Tonight: Assistant Activity
Transfer credit questionAnswered
Scholarship deadlineAnswered
Campus visit requestSent to registration
Nursing program requirementsAnswered
Application status questionHanded to admissions
Reference build • sample activity
Why Schools Choose Us

Most higher ed chat platforms come with long contracts, heavy implementations, and pricing built for large IT budgets. Ours is custom built for your school, live in under 30 days, and managed for you, at a fraction of the cost.

Built To Protect Students

Branded to your school. Installs with one line of code. Collects no student personal information, and anything tied to an individual record goes straight to your staff.

02 Wineries For tasting rooms, DTC teams, and wine clubs

Your website should sell wine the way your best tasting room host does. This assistant books tastings, recommends bottles, and moves visitors from browsing to buying, whether it's 2pm on a Saturday or 10pm on a Tuesday.

What It Handles
  • Books tastings directly into your reservation system, no back-and-forth emails
  • Recommends wines based on taste, occasion, food, and budget, using your actual lineup
  • Upsells naturally: reserve bottles, add-on wines, multi-bottle orders, and pairings
  • Sells on your site by sending buyers straight to your cart with the wines they chose
  • Promotes what matters now: new releases, sales, and wine club membership
  • Answers visit questions: hours, directions, groups, pets, policies
Sample Activity
Today: Assistant Activity
Tasting reservation, Sat 2pmBooked
Cabernet for anniversary dinnerSent to cart
Steak pairing questionUpsold reserve
Wine club benefitsAnswered
Private event for 30Handed to staff
Reference build • sample activity
Like Adding A Sales Rep

It functions like an extra tasting room host or wine club rep who knows every wine you make, never has an off day, and never misses an after-hours visitor.

Tuned To Your Wines

We train it on your specific wines, vineyards, and story, then review real conversations to sharpen how it recommends and upsells over time.

03 Retail Sommelier For wine shops and liquor stores

Customers want a recommendation, and your staff can't be in every aisle answering every wine question at once. This assistant gives every shopper a sommelier, using what you actually carry.

What It Handles
  • Recommends bottles you carry by occasion, food pairing, taste, and budget
  • Handles many wine questions at once so your staff can focus on the register and the floor
  • Upsells to other wines: a step-up bottle, a second bottle for the meal, something new to try
  • Plans for parties and events: what to buy and how much
  • Features what you want to move: staff picks, new arrivals, and specials
Sample Activity
Today: Assistant Activity
Red for grilled salmon, under $25Recommended
Gift bottle for a Napa fanUpsold
Wine for a party of 40Planned
Something like SancerreRecommended
Special order requestHanded to staff
Reference build • sample activity
Bigger Baskets

A good recommendation doesn't just answer the question. It suggests the better bottle and the second one for dessert. That's how a sommelier on the floor grows the average sale.

Built For Your Shelves

Trained on your selection and your store's personality, so every recommendation is something the customer can pick up today.

04 Practices & Hospitals For dental, medical, and veterinary practices and hospital teams

Your front desk can't answer the phone, check in a patient, and respond to a web inquiry all at once. This assistant takes the repetitive questions off your team and makes sure no new patient slips away.

What It Handles
  • New patient inquiries captured and sent to your team, day or night
  • Appointment requests and reschedules, booked directly where your system allows
  • Common questions: hours, locations, services, accepted insurance, what to bring
  • Visit prep and directions so patients show up ready and on time
  • Routes people to the right place: the right office, department, or phone line
Sample Activity
Today: Assistant Activity
New patient inquiryCaptured
Reschedule requestHandled
Accepted insurance questionAnswered
Parking and directionsAnswered
Symptom questionRouted to staff
Reference build • sample activity
Never Gives Medical Advice

Anything clinical, urgent, or sensitive is routed straight to your staff with clear direction for the patient. The assistant handles logistics, your people handle care.

Capacity Without Another Hire

Handles the questions your team answers dozens of times a day, all day and all night, for far less than adding staff to cover the phones.

You always know what it's doing.

This isn't a black box. You see what it's handling, and it's built to hand off, not overreach.

Monthly Reporting

A clear monthly report on conversations handled, what people asked, and what the assistant booked, sold, or passed to your team.

Knows When To Hand Off

Clinical questions, exceptions, and anything sensitive get routed straight to your team instead of the assistant guessing.

Tuned, Not Static

We review real conversations and adjust the assistant's knowledge and responses as your business changes.

Three phases. Live in under 30 days.

Phase 01
Discovery

We map what the assistant needs to know: your offerings, policies, systems, and how you want it to talk to your customers.

Phase 02
Build

The assistant is built and trained around your organization, connected to your systems, and tested before launch.

Phase 03
Live & Supported

It goes live with one line of code, monthly reporting starts, and ongoing tuning and support are already included.

Simple, transparent structure.

  • Custom Build

    A one-time build fee to design, train, and connect an assistant around your organization.

  • Monthly Plan

    Based on your conversation volume, so you only pay for what you use. Plans start as low as $99 per month.

  • Always Included

    Monthly reporting, ongoing tuning, and support. No surprise bills when something needs to change.

Get Your Custom Quote

A short call to scope your assistant and your volume gets you an exact number.

See what this looks like for your organization.

A short call to map out what your assistant would handle and what it would recover. No pressure, no generic pitch.

Book a Call →
Custom built. Live in under 30 days. Monthly reporting included.